Disabled Facilities
Boarding and Departure Assistance:
- Wheelchair assistance for guests with mobility disabilities.
- Provided aid to blind guests.
- Request assistance at the pier or contact beforehand for prioritized help.
- It is possible to wait during peak times.
- Crew members need help to lift guests.
Mobility Disabilities:
- Guests with mobility disabilities get expedited processing at the pier.
- Priority boarding is offered if boarding has yet to start.
Accessible Transportation:
- Advanced request for accessible airport-to-peer transfer available.
- There is no extra charge for transfer-purchasing guests.
- Limited accessibility outside the United States.
Wheelchair Services:
- Complimentary wheelchairs for embarkation and disembarkation.
- Bring your own wheelchair/scooter or rent from cruise-approved rentals.
Assistive Devices on Board:
- Allowed devices: wheelchairs, mobility scooters, walkers, canes, etc.
- Safety regulations prohibit the use of Segways® on board.
Proof of Disability:
- No medical certificates are needed during booking.
- Guests attest to their need for an accessible stateroom.
Traveling with Companions:
- There is no requirement to travel with another person due to disability.
- Personal task assistance (eating, dressing, etc.) was not provided by the crew.
- Guests needing help must consider these needs when booking.
- The fitness to travel alone was discussed with the Access Department.
Service Dogs:
- Service dogs are allowed on board.
- Defined as dogs trained to assist persons with disabilities.
- They are not considered pets.
Special Dietary Requirements
- Celebrity Cruises strives to accommodate guests' dietary requirements.
- They make every effort to cater to various dietary needs.
- Refer to the complete guide for comprehensive information on nutritional accommodations.
Smoking Policy
- Celebrity ships are non-smoking for guest comfort and enjoyment.
- Prohibited items include hookahs and water pipes under the non-smoking policy.
- Smoking is forbidden inside staterooms and on stateroom balconies.
- This rule applies to all stateroom categories on board.
- Smoking is prohibited in dining venues, theatres, bars, lounges, hallways, elevators, or jogging tracks.
- Most indoor and specific outdoor spaces (restricted areas, food venues, kids' play areas, and pools) also prohibit smoking.
- Violators of the "No Smoking" policy will face a cleaning fee on their onboard account.
- Designated smoking areas are available on the ship, marked by signs and ashtrays.
- Guests can inquire about smoking area locations at the Guest Relations Desk.
- Smoking areas in casinos are marked for smoking and non-smoking guests.
- Cigar and pipe tobacco usage is limited to outdoor spaces and designated cigar bars.
- Electronic cigarettes (e-cigarettes) are only permitted within designated smoking areas.
- Proper disposal of cigarettes, cigars, and pipe tobacco is required; tossing them overboard is prohibited.
- Guests must be at least 21 to purchase, possess, or use tobacco.
- Local smoking laws at international ports of call apply during relevant voyages.
Environment
Lighting:
- Replacing halogen and incandescent bulbs with fluorescent and LED lights.
- Fluorescent and LED bulbs require 80 percent less energy and generate 50% less heat.
- Longer-lasting bulbs contribute to energy conservation and efficient air conditioning.
Propulsion and Hull Design:
- New hull design and propulsion systems lead to significant energy savings.
- General Rail Diesel Engines reduce energy consumption and NOX emissions.
Heating, Ventilation, and AC:
- Ships equipped with efficient air-conditioning equipment.
- System design and automation improvements enhance energy efficiency.
Operation Conservation Measures:
- Environmental policies guide shipboard and shoreside employees.
- Staff & guests are advised to turn off lights, water, and appliances when not needed.
- Temperature thermostats are adjusted when areas are unoccupied.
Fresh Water Consumption:
- Water-reduction technology and appliances are installed across the fleet.
- Sink aerators, showerheads, reduced-flow dishwashers, and low-consumption laundry equipment are used.
Advanced Wastewater Purification:
- Advanced Wastewater Purification (AWP) systems are installed on all ships.
- AWP systems produce clean water, exceeding global wastewater discharge standards.
Renewable Energy Sources:
- Solar power technology installed on ships.
- Solar panels reduce fossil fuel-derived energy consumption.
- 500m (about 1640.42 ft)2 (about the area of a basketball court) of solar panels can power elevators or around 7,000 LED lights.
High-Efficiency Appliances:
- High-efficiency appliances are installed throughout the ship.
- For efficiency, evaluate appliances like TVs, coffeemakers, ice makers, ovens, and dishwashers.
Energy-Efficient Windows:
- Application of window films with solar heat prevention properties.
- Reduces the need for excessive air conditioning and saves energy.
Hull Coatings:
- Application of environmentally safe silicone paints on the hull.
- A smooth hull surface reduces the energy required for water travel.
What's included in The Retreat experience?
- Suite accommodation: The Retreat offers suite accommodation exclusively.
- Private restaurant: Guests at The Retreat can dine at Luminae, a dedicated restaurant.
- Exclusive lounge: The Retreat Lounge is available for guests' exclusive use (Michael's Club on non-revolutionized ships).
- Complete sundeck: The Retreat Sundeck is accessible for guests on Edge Series and revolutionized ships.
- Butler service: Guests are provided with the assistance of a butler during their stay.
- Luxury amenities: The Retreat offers a range of luxurious amenities for guests' comfort.
- All-inclusive features: The following are included for guests at The Retreat: Premium drinks, Premium Wi-Fi (for the first two guests in a suite), Tips, and Onboard credit.
Dress Code
During The Day
Shoreside
- Warmer Climates:
- Pack swimsuits and coverups.
- Walking shorts and sun-protective shirts.
- Lightweight slacks, skirts, or sundresses.
- Bring a light sweater or jacket.
- Remember hats, sunglasses, and sunscreen.
- Cooler Climates:
- Long-sleeved clothing and sweaters.
- Layer-friendly pants.
- Consider waterproof jackets, gloves, hats, and umbrellas for rainy or snowy areas.
- Global Considerations:
- Choose appropriate shoes and gear for planned excursions.
- Examples: water shoes for hikes and conservative dress for cultural sites.
Shipboard
Shipwide:
- Casual resort wear, sundresses, shorts, polos, button-downs.
- Pair with sandals, low heels, or loafers.
- Bring activewear and sneakers for gym use.
Poolside:
- Bathing suits with coverups.
- T-shirts, tanks, hats, and sunglasses are suitable.
Dining:
- Avoid swimsuits, see-through coverups, bare feet, tank tops, T-shirts, and baseball caps.
- Dress appropriately for dining areas.
At Night
Smart Casual
- Required for main dining, specialty dining, and the Celebrity Theatre.
- Look comfortable and tasteful:
- Dress, skirt, long pants, jeans.
- Stylish top or button-down.
- Not considered Smart Casual: shorts, flip flops.
Evening Chic
- One to two "formal" nights called Evening Chic.
- Dress to impress, glamorous, and sophisticated:
- Cocktail dress, skirt, slacks, designer jeans.
- Elegant dress top or blazer.
- Some guests opt for tuxedos or gowns for photos.
- Consult the Daily program for the correct attire each evening.
- Bright Casual dress is acceptable for dining and theatre if not participating.
Wi-Fi & Internet Access
Wi-Fi services are available on all Celebrity Cruises® fleets, except Galapagos-based ships.
Premium Wi-Fi Package:
- Post and share vacation memories on social media.
- Message & video chat with friends and family.
- Browse the web and send emails with larger files.
- Enjoy videos, movies, shows, and music on streaming apps.
Basic Wi-Fi Package*:
- Browse the web and send emails.
- Text family and friends using select messaging apps.
- Stay connected at a great value.
- Limitations: No emailing large files, sharing media on social platforms, streaming, or video calls.
Age Restrictions
- Infants must be a minimum of 6 months old at the commencement of the cruise.
- On specific cruises/cruise tours, the required minimum age for infants is 12 months old.
Alcohol Policy
Alcohol Consumption and Policy:
- Excessive alcohol consumption impairs judgment and the ability to avoid danger.
- Guests should consume alcohol responsibly.
- Ship staff can refuse alcohol service to irresponsible guests.
- Proof of age may be requested by ship staff.
- Providing alcohol to minors or young adults is prohibited.
- Drinking games are not allowed.
Minimum Drinking Age:
- North America/UAE sailings: Minimum age is 21.
- Private destinations: Minimum age is 21.
- Europe, South America, Asia, Australia, and New Zealand sailings: Minimum age is 18.
- The home port's legal drinking age determines other sailings' minimum age.
- Guests can find specific drinking age info from Guest Relations or in-room materials.
- The guest's age is determined at the start of the cruise.
- If a guest comes of age during the voyage, they can update ship records with proof of age.
Bringing Alcohol Onboard:
- Generally, guests need help getting alcohol on board.
- Exception on embarkation day: Up to two 750 ml (about 25.36 oz) wine bottles (corkage fee applies).
- There is no corkage fee for Classic or Premium Beverage Package holders.
- Security can inspect containers anytime and dispose of hidden alcohol.
- Alcohol bought onboard or in ports will be held by ship personnel and returned later.
- Alcohol won't be produced for guests under the legal drinking age.
Responsibility Offshore:
- Guests who consume alcohol ashore must do so responsibly.
- They should retain their ability to avoid danger upon returning to the ship.
- Parents/guardians are accountable for their minor/young adult children on the cruise.
Accessible Cruising
- Our meticulous attention to detail enhances the vacation experience without limits.
- Dedication to providing all guests with effortless ship access and an unparalleled cruise vacation.
- Comprehensive solutions for special needs cruise experiences.
- Commitment to creating the trip of a lifetime for every individual.
- Emphasis on optimizing ship facilities for passengers with specific accessibility requirements.
- Wheelchair-friendly access to all public doors.
- Specially designed staterooms with wheelchair accessibility and tailored features.
- Inclusion of Braille signage across our ships.
Contact information for accessing special services:
- Phone: (0)1932 834194
- Email: specialistservicesuk@celebritycruises.com
- Streamlined arrangements for accessibility services before cruising.
- Option to complete the Celebrity Cruises Guest Special Needs Form.
- Contact the Special Services team via the provided details to communicate your requirements.
All Included*
Choice Matters with Celebrity Cruises® - All Included Amenities
- Pre-packaged popular amenities: drinks, Wi-Fi, and tips for the best value.
- One price covers everything - convenience and simplicity.
Drinks Package
- Enjoy a wide selection of beverages.
- Beers, spirits, cocktails, wines, sodas, juices, specialty coffees, bottled water, and more.
- The Classic Drinks Package offers diverse choices.
Wi-Fi Access
- Stay connected while cruising.
- Essential Wi-Fi is included for all guests.
- Browse the web, check emails, and use messaging apps.
Tips
- Relax and unwind; let us take care of your vacation.
- Directions are included for a memorable experience.
Terms & Conditions
- Prices are per person, cruise, and All-inclusive amenities.
- Gratuities are automatically charged: USD 15.50 for standard accommodations and USD 16.00 for Concierge classes.
- All Included applies to eligible bookings: inside, ocean view, veranda, Concierge Class, or AquaClass® staterooms.
- Eligible bookings receive the Classic Drink Package, Gratuities Included, and unlimited Basic Wi-Fi Package.
- The Retreat bookings receive a Premium Drink Package, Tips Included, OBC, and unlimited Premium Wi-Fi Package.
- OBC (Onboard Credit) varies by sailing length, applies to cruise only, is non-transferable, and expires if unused.
- Wi-Fi access instructions were provided on the first day of the cruise.
- All guests in the same stateroom must choose the same rate.
- The Retreat Sundeck is available on Edge® Series and Revolutionized ships, but not available on certain ships.
