Learn about the Crystal Serenity cruise ship – its unique offerings, amenities, accommodations, staterooms, cabin information, and details of luxurious suites, decks, dining, specialty dining, public venues, entertainment, health and fitness facilities, activities for kids and teens, sports and enrichment programs for all family members, pictures and videos.
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Crystal Serenity is one of those cruise ships that attracts repeat passengers. Crystal prides itself on providing respectful, polite, and intelligent service. The luxury ship, which was completed in 2002, has been meticulously maintained over the years. A $150-million 2023 makeover refreshed public spaces and renovated and extended several of the ship's cabins, decreasing capacity to 740 from 1,040 and providing passengers with even more space per person. In late 2024, the ship introduced Beefbar, a small and large dish concept inspired by the same-named Monaco-based franchise.
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With only 740 guests onboard, Crystal Serenity boasts the highest passenger space ratio at sea—a remarkable 1-to-93.1. This unparalleled spaciousness allows guests to enjoy quiet moments in tucked-away areas or vibrant social settings depending on their mood. Dining and entertainment are seamlessly integrated, with excellent restaurants conveniently located on decks 5, 7, and 12, near the pool and lounges. The ship also features a Monte Carlo-inspired casino debuting in December 2024, adding even more excitement to the sophisticated entertainment options already available onboard.
Crystal Serenity offers more than just luxurious accommodations – it’s a complete experience of refined dining, relaxation, and exceptional service. Guests can explore a diverse array of 10 inventive dining options, including the world-class Umi Uma by Michelin-starred chef Nobu, alongside Waterside, the ship’s elegant main dining room. Attentive service ensures dietary needs are handled with care, offering flexible menu adjustments for allergies or preferences. With stylish lounges, excellent entertainment, and thoughtful design throughout, Crystal Serenity delivers an exceptional cruise experience that perfectly blends modern luxury and timeless charm.
Gratuities are included in the all-inclusive rate on Crystal Symphony cruises, ensuring a smooth and worry-free vacation. The inclusive gratuity covers the following services:
While gratuities are provided, some guests like to leave additional tips for exceptional service or special requests. The following are proposed guidelines for further tipping:
Guests can choose to prepay gratuities or charge them to their onboard account for enhanced convenience.
Prepaid gratuities and inclusive fares do not include tips for:
While tipping is optional, it is considered courteous to offer an extra gratuity for crew members who go above and beyond or provide great service during your trip.
