The following are some useful Information you need to know about the Harmony of the Seas:
Special Dietary Requirements
Dietary Accommodation
- Efforts are made to meet guests' dietary needs.
- Choices for food allergies include gluten-free, kosher, low-fat, and low-sodium options.
Vegetarian Options
- Vegetarian dishes are available in the Main Dining Room and Windjammer Cafe.
Special Dietary Items
- Lactose-free or soy milk, Ensure, and kosher meals are offered at no extra cost.
- Advance notification is needed: at least 45 days for regular cruises and 90 days for European/South American routes.
Vegan Menus
- Available by proposal in the Main Dining Room.
Kosher for Passover Meals
- It must be requested 90 days in advance.
Contact Us
- Contact customer service for detailed booking information.
Request Process
- To ask for special dietary accommodations, email support@cruisebooking.com with personal details, booking number, ship name, and sail date.
Last-Minute Requests
- Last-minute dietary requests depend on ship availability and should be made up to 45 days before travel (90 days for European/Asian itineraries).
Important Notes
- Baby food is available via the Gifts and Gear/Babies to Go program.
- Infant formula is not provided on board.
- Guests may bring baby food and dry, non-perishable snacks, though some restrictions apply.
Also Read: Tips for First-time Royal Caribbean Cruisers
Disabled Facilities
Getting On and Off the Ship
- Wheelchair assistance is available for gangways and boarding bridges.
- Crew members cannot lift guests; waiting times may occur.
- For extra help, contact support@cruisebooking.com or call +1 (866) 622-3344.
Wheelchair Accessible Staterooms
- Staterooms for guests with disabilities are available on all Cruise ships.
- For details, email support@cruisebooking.com or call +1 (866) 622-3344.
Proof of Disability for Reserving Accessible Rooms
- No proof of disability is needed.
- Guests must fill out a Guest Special Needs Form to confirm their need for an accessible room.
Accessibility at Perfect Day at CocoCay
- The island has accessible amenities and free beach access for wheelchairs.
- Accessible trams are available.
- Coco Beach Club features various accessible amenities.
- Some attractions have stairs; improvements for accessibility are in progress.
Advance Notice for Disabilities
- Sharing disability details is optional but helps enhance service.
- Advance notice is required for certain services (see the Planning Ahead section).
Requirement for Companion for Guests with Disabilities
- No companion is required for guests.
- The ship does not offer personal task assistance; guests should plan accordingly.
Contact for Disability Questions at the Pier or Ship
- Complaint Resolution Officials (CRO) at U.S. ports and on ships handle disability-related issues.
- CROs understand disability regulations and policies.
Also Read: Royal Caribbean Cruise Ships By Age - Newest to Oldest
Wheelchairs or Scooters On/Off the Ship
- Free wheelchairs for boarding and leaving the ship.
- Guests can bring their wheelchairs or rent from approved cruise rental companies.
Braille Material Onboard
- No Braille materials; qualified readers available.
- Crew members can read important documents like the daily Cruise Compass and dining menus upon request.
Service Animals and Emotional Support Animals
- Service animals permitted on board; discuss guidelines with Accessible Shore Excursions.
- Emotional support animals are not allowed.
Wheelchair Access in Shore Excursions
- Not all excursions are wheelchair accessible due to historical site limitations and terrain.
- Wheelchair-friendly tours are available at some ports.
- For tour availability, fill out the Accessible Shore Excursions Form or call +1 (866) 622-3344 for pre-cruise planning assistance.
Also Read: Are There Any Royal Caribbean Cruise Deposits?
Dress Code
Casual Attire
- Comfort is important during your vacation.
- Jeans, polos, sundresses, and blouses are suitable.
- Swimwear is only appropriate on the Pool Deck.
- Shorts are allowed for breakfast and lunch.
Smart Casual Dress Code
- Dress nicer than usual for dinner.
- Men should wear collared shirts, jackets, sports coats, or blazers.
- Women should wear dresses, skirts with blouses, pantsuits, or other stylish outfits.
- Aim to impress with your clothing.
Formal Attire
- Wear black-tie outfits.
- Men: suits, ties, and tuxedos.
- Women: cocktail dresses or evening gowns.
- Required for 1-3 nights, depending on the cruise schedule.
Formal Nights on Different Cruise Durations
- 3/4/5-night cruises: Usually Day 2.
- 6-night cruises: Typically, Days 2 and 6.
- Western itineraries: Days 2 and 5.
- Eastern itineraries: Days 2 and 6.
Venue Dress Code
- Bare feet are not allowed in any venue.
- No tank tops during dinner in the Main Dining Area or Specialty Dining venues.
Also Read: How much are gratuities on Royal Caribbean Cruises?
Age Restrictions for Alcohol Consumption
- Strictly enforced on all trips.
- North America and Dubai, UAE: Minimum age is 21.
- Europe, South America, Asia, Australia, & New Zealand: Minimum age is 18.
- Private destinations: Minimum age is 21, regardless of departure location.
- Adjustments to the minimum age may be made according to local laws, but this is rare.
Also Read: 5 Interesting Reasons to Choose Royal Caribbean
Alcohol Policy
Prohibited Items
- No beer or hard liquor is allowed onboard for any purpose.
- Alcohol confiscated during boarding will not be returned.
Inspection and Disposal
- Security may check items like water bottles, soda bottles, mouthwash, and luggage.
- Any alcohol found will be thrown away.
Alcohol Policy Violation
- Violations include excessive drinking, giving alcohol to minors, irresponsible behavior, or hiding alcohol.
- Violators may be removed from the ship or denied boarding at their own cost.
- Alcohol will not be given back to underage guests.
- All guests must follow TSA rules for carrying liquids.
Wine and Champagne Allowance (Boarding Day)
- Guests may bring two (2) 750 ml bottles of wine or champagne in carry-on luggage on boarding day.
- Any extra bottles brought onboard or purchased elsewhere will be kept and returned on the last day of the cruise.
Consecutive Cruises
- Guests on back-to-back cruises can have two (2) 750 ml bottles of wine or champagne per cruise for each stateroom.
- Extra bottles will be stored and given out (two at a time) on the first day of each subsequent cruise.
- Guests with more than two bottles at the start of the first cruise must show proof of consecutive sailings to security on boarding day.
Also Read: How much is the Royal Caribbean Drink Package?
Smoking Policy
Smoking Areas
- Designated outdoor areas for smoking cigarettes, cigars, e-cigarettes, and pipes.
- Signs and ashtrays are provided in these areas.
- Smoking is not allowed near food areas, children's zones, or pools, except in Central Park and Boardwalk on Oasis-class ships.
Casino Smoking
- Specific areas within Casino Royale are designated for smoking.
- All casinos on ships from China and Hong Kong permit smoking.
- Smoking is not allowed in casinos on ships from Australia and the United Kingdom.
Interior Spaces
- All indoor public spaces are smoke-free, including dining areas, theaters, bars, lounges, and hallways.
Stateroom Policy
- No smoking inside staterooms or on balconies.
- A $250 cleaning fee is charged for violations, with potential additional actions under the Guest Conduct Policy.
Tobacco Disposal and Usage
- Proper disposal of tobacco products is required; throwing them overboard is prohibited.
- Cigar & pipe smoking is only allowed in designated outdoor areas and Cigar Bars.
- Tobacco use is restricted to guests aged 18 and over.
E-cigarettes
- E-cigarette use is permitted only in designated smoking areas.
Compliance and Inquiry
- Guests are encouraged to follow the smoking policy for a pleasant cruise experience.
- Information about smoking areas is available from Guest Services.
Policy Update
- The smoking policy was last updated in September 2013.
- It applies to all ships departing from January 1, 2014, onwards.
Wi-Fi & Internet Access
Connectivity Options Onboard
- VOOM Wireless Internet Access (Wi-Fi): Passengers need a Wi-Fi-capable device to use the internet.
- Wired Internet Stations (iCafes): Available on all ships, but locations vary by ship.
To connect: Choose "royal Wi-Fi" on your device, open a web browser, and follow the login instructions provided.
For details about onboard credit due to Royal Caribbean cruise suspensions, visit cruisebooking.com.
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