The following are some useful things you need to know about the Icon of the Seas:
Special Dietary Requirements:
Dietary Accommodation:
- Efforts are made to cater to guests' dietary needs whenever possible.
- Accommodations for food allergies, gluten-free, kosher, low-fat, and low-sodium diets available.
Vegetarian Options:
- Various vegetarian meals are offered daily in the Main Dining Room and Windjammer Cafe without special requests.
Special Dietary Items:
- Lactose-free or soy milk, ensure, and kosher meals are provided at no extra cost.
- Notification is required at least 45 days before cruising starts (90 days for European/South American Itineraries).
Vegan Menus:
- Available upon demand or request in the Main Dining Room.
Kosher for Passover Meals:
- Must be requested 90 days in advance.
- Contact the travel advisor or Special Services team for reservation details.
Request Process:
- Email reservations@cruisebooking.com with guest details, booking number, ship name, and sail date.
Last-Minute Requests:
- Requests within 45 days of sailing (90 days for European/Asian itineraries) rely on ship product availability. Every effort will be made to accommodate.
Important Notes:
- Baby food is accessible through the Gifts and Gear/Babies to Go program.
- Infant formula is not available onboard.
- Restrictions on bringing food onboard (limited to baby food and dry, nonperishable snacks).
Disabled Facilities:
Getting On and Off the Ship:
- Personnel with wheelchairs assist guests using gangways and boarding bridges.
- Personnel are unable to lift guests; wait times for assistance may occur.
- Contact our support team for further assistance at support@cruisebooking.com or +1 (866) 622-3344
Wheelchair Accessible Staterooms:
- All ships have staterooms designed for guests with mobility and other disabilities.
- Contact our support team for further assistance at support@cruisebooking.com or +1 (866) 622-3344
Proof of Disability for Reserving Accessible Rooms:
- No proof of disability is required.
- Acknowledge the need for an accessible stateroom by completing a Guest Special Needs Form.
Accessibility at Perfect Day at CocoCay:
- The island is accessible with complimentary beach access wheelchairs.
- Accessible trams are available.
- Coco Beach Club includes various accessibility features.
- Some attractions have stairs; continuous evaluation for enhancements is ongoing.
Advance Notice for Disabilities:
- No detailed information is required but sharing needs help in better assistance.
- Advance notice is needed for certain services; refer to the Planning Ahead section.
Requirement for Companion for Guests with Disabilities:
- No requirement for a companion.
- Personal task assistance is not provided; guests should consider individual needs when booking.
Contact for Disability Concerns at the Pier or Ship:
- Contact a Complaint Resolution Official (CRO) at U.S. ports or on ships for disability-related concerns.
- Trained in relevant disability rules and policies.
Wheelchairs or Scooters On/Off the Ship:
- Complimentary wheelchairs are available for embarkation and disembarkation.
- Guests can obtain their own or rent from specific companies providing cruise rentals.
Braille Material Onboard:
- Braille materials are not provided; qualified readers are available.
- Trained crew can read written material like the daily Cruise Compass and dining menus upon request.
Service Animals and Emotional Support Animals:
- Service animals accepted onboard; contact Accessible Shore Excursions for guidelines and accommodations.
- Emotional support animals' policy has changed; they are no longer permitted onboard.
Wheelchair Access in Shore Excursions:
- Not all tours are wheelchair accessible due to historical sites, terrain, and infrastructure.
- Accessible tours designed for wheelchair users are available in select ports.
- Complete the Accessible Shore Excursions Form for specific tour availability. Contact +1 (866) 622-3344 for Pre-Cruise Planning Assistance with a reservation.
Dress Code
When onboard, appropriate attire may vary depending on the venue. Here are suggested attire types categorized by item for your reference.
Casual Attire:
- Relaxation is key while on vacation.
- Suitable attire includes jeans, polos, sundresses, and blouses.
- Swimwear is appropriate for the Pool Deck.
- Shorts are welcome for breakfast and lunch.
Smart Casual Dress Code:
- Aim for attire that's a notch above standard dinner wear.
- For men: Collared shirts, jackets, sports coats, or blazers.
- Women can opt for dresses, skirts with blouses, pantsuits, or similar chic attire.
- Dressing to impress is encouraged.
Formal Attire:
- Opt for your finest black-tie ensemble.
- Options include suits, ties, tuxedos, cocktail dresses, or evening gowns.
- Typically occurs on 1-3 nights during sailing, determined by the ship's discretion.
Formal Nights on Different Cruise Durations:
- 3/4/5-night cruises: Typically held on Day 2.
- 6-night cruises: Usually on Days 2 and 6.
- Oasis and Allure: Western itineraries - Days 2 and 5; Eastern itineraries - Days 2 and 6.
- Longer cruises: Details are available via the provided link.
- Formal Night is not open on Empress of the Seas sailings (as per current schedules).
Kindly remember that bare feet are prohibited in all venues at all times. Additionally, tank tops are not permitted during dinner in the Main Dining Room or Specialty Dining venues.
Age Restrictions:
- With immediate effect across all voyages, the lowest drinking age for all alcoholic beverages or drinks on Royal Caribbean International is now as follows:
- On Royal Caribbean International ships departing from North America, the minimum age for alcohol consumption is twenty-one (21) years old.
- On Royal Caribbean International ships departing from Dubai, United Arab Emirates, guests must be at least twenty-one (21) years old to consume alcohol.
- On Royal Caribbean International ships sailing from Europe, South America, Asia, Australia, and New Zealand, the minimum age for alcohol consumption is eighteen (18) years old.
- Guests must be at least twenty-one (21) years old to consume alcohol at all private destinations, regardless of the sailing's point of origin.
At times, the Company may adjust the minimum age for alcohol consumption on any sailing if local laws mandate or allow such changes, retaining that authority on rare occasions.
Alcohol Policy:
Prohibited Items:
- Guests cannot bring beer or hard liquor for consumption or any other use on board.
- Alcohol seized on embarkation day will not be returned.
Inspection and Disposal:
- Security may check containers (water bottles, soda bottles, mouthwash, luggage, etc.).
- Containers holding alcohol will be disposed of.
Alcohol Policy Violation:
- Violations include overconsumption, providing alcohol to minors, irresponsible behavior, or attempting to conceal alcoholic items.
- Consequences may include disembarkation or denial of boarding at the guest's expense, as per the Guest Conduct Policy.
- Underage guests will not have alcohol returned to them.
- All guests must comply with TSA policies for transporting liquids.
Wine and Champagne Allowance (Boarding Day):
- On embarkation day, guests may bring two (2) 750 ml bottles of personal wine or champagne per stateroom in carry-on luggage.
- Additional bottles brought onboard or purchased elsewhere will be stored and delivered on the last day onboard.
Consecutive Cruises:
- Guests on consecutive voyages may bring two (2) 750 ml bottles per voyage per stateroom.
- Extra bottles will be stored and delivered (two at a time) on the first day of each new voyage.
- Documentation for consecutive sailings should be available for security on boarding day if more than two bottles are brought at the start of the first sailing.
Smoking Policy:
Smoking Areas:
- Designated outdoor areas allow cigarette, cigar, e-cigarette, and pipe smoking.
- Visible signage and ashtrays mark smoking zones.
- Restrictions near food venues, kids' areas, and pools apply; the Oasis class has specific exclusions in Central Park and the Boardwalk.
Casino Smoking:
- Casino Royale has designated smoking areas with visible non-smoking signage.
- Exceptions: No non-smoking areas in casinos on cruises departing from China and Hong Kong.
- No smoking is permitted in the casino for ships leaving from Australia and the United Kingdom.
Interior Spaces:
- All indoor public spaces are smoke-free, including dining venues, theatres, bars, lounges, hallways, elevators, and jogging tracks.
Stateroom Policy:
- Smoking is prohibited inside all staterooms and balconies, regardless of stateroom category.
- Violations result in a USD 250 cleaning fee on the SeaPass® account and may invoke further actions per the Guest Conduct Policy.
Tobacco Disposal and Usage:
- Proper disposal of cigarettes, cigars, and pipe tobacco is required; throwing them overboard is prohibited.
- Cigar and pipe tobacco are limited to designated outdoor areas and Cigar Bars.
- Age restriction: 18 years to purchase, possess, or use tobacco onboard.
E-cigarettes:
- Allowed only within designated smoking areas.
Compliance and Inquiry:
- Guests are asked to observe the smoking policy for a comfortable cruise.
- Inquire at Guest Services for designated smoking area locations.
Policy Update:
- The smoking policy was updated in September 2013 and enforced on ships departing on or after January 1, 2014.
Wi-Fi & Internet Access:
Connectivity Options Onboard:
- VOOM Wireless Internet Access (Wi-Fi): Requires a wireless device with Wi-Fi capability.
- Wired (iCafes) Internet Stations: Available onboard, locations varying by ship.
VOOM is accessible on all ships throughout the fleet, with internet access prices varying and being susceptible to change. To connect, access the network "royal-Wifi" on your device, open your browser, and follow the provided login instructions.
If your cruise has been affected by the Royal Caribbean cruise suspension, find additional details regarding Onboard Credit on our cruisebooking.com website.
What is (free) included in a cruise on Icon of the Seas?
Your cruise includes thrilling vacation experiences
Category 6 Water Park:
- Located in the Thrill Island neighborhood.
- It encompasses six groundbreaking waterslides.
- Includes the tallest waterslide at sea and innovative slides like the first open free-fall waterslide and family raft slide.
- Guests can ride all slides multiple times for free.
FlowRider:
- A massive surf simulator on the Icon of the Seas℠.
- Produces perfect swells with 30,000 gallons of water.
- Free rides are available for cruise guests; lessons with an instructor can be reserved for a fee.
Rock Climbing Wall (Adrenaline Peak):
- Found on Deck 16 in the Thrill Island neighborhood.
- Offers thrilling rock-climbing experiences with racing for speed climbers.
- Free for cruise guests aged six years and older.
Lost Dunes Mini-Golf:
- Included in the cruise fare.
- A nine-hole course with shipwrecks and fallen palms as obstacles.
- Complimentary activity: shooting a hole-in-one earns an ice cream treat.
Sports Court:
- Large play space offering basketball, volleyball, pickleball, and dodgeball.
- No reservation or fee is required; equipment is subject to availability.
Activities for Children:
- Playscape for sliding, climbing, and playing.
- Beach-themed carousel for photo opportunities.
- Both are included in the cruise fare.
Splashaway Bay:
- Aqua Park is exclusively designed for tots to tweens.
- Features interactive water elements, mini waterslides, water cannons, and splash pools.
- Includes Baby Bay for the youngest adventurers; admission is included in the cruise fare.
Seven pools, limitless ways to soak up the sun
Hideaway Pool:
- A suspended infinity pool, unique at sea.
- Ocean views, multilevel sun terrace, resident DJ, whirlpools, various seating, and a dedicated bar.
Royal Bay:
- The largest pool at sea, holding over 40,000 gallons of water.
- In-water loungers raised whirlpools with beautiful ocean views.
Swim & Tonic:
- The first swim-up bar in the Royal Caribbean® fleet.
- Perfect for those who enjoy a swim-up bar experience.
Water's Edge Pool:
- Ideal for families, located in the heart of Surfside.
- Offers everything for a fun time with little ones.
Cloud 17:
- An adults-only pool with a relaxed vibe.
- Perfect for enjoying a poolside drink from The Lime and Coconut.
Cove Pool:
- Located portside, facing the wide-open sea.
- Offers stunning views and a laid-back atmosphere, great for relaxation, reading, or listening to podcasts.
What's part of the package for suite guests on a cruise?
Suite Guests' Inclusions:
- Staying in a Sky Class or Star Class suite offers access to the Suite Neighborhood.
- Suite Neighborhood provides additional perks and activities included with your cruise suite.
- Grove Suite Sun Deck is an outdoor venue exclusively for suite guests.
- It features its exclusive pool for suite guests' use.
Are you curious about the complimentary restaurants available on Icon of the Seas?
Complimentary Restaurants on Icon of the Seas:
- Surfside Eatery Buffet: Casual and family-friendly dining.
- Surfside Bites: Offers sweet and salty snacks.
- Coastal Kitchen: Available for guests staying in suites.
- The Grove: Suite-exclusive dining option.
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