The following are some useful things you need to know about MSC Euribia:
Insurance
Travel and Medical Insurance Recommendation for MSC Cruises:
- It is advised that all passengers obtain a comprehensive travel and medical insurance policy.
Coverage Against Various Risks:
- The recommended policy should cover risks related to:
- Cancellation and trip interruption
- Repatriation costs
- Medical assistance and related expenses
- Hospitalization
Importance of Insurance:
- Having insurance in place ensures maximum peace of mind during the cruise.
Warning on Additional Costs:
- Not having travel and medical insurance may expose passengers to additional costs that the Cruise Company may not cover.
Cruise Embarkation
- Embarkation begins at the time specified on your cruise ticket.
- Check-in closes 2 hours before the ship's departure in all embarkation ports.
- Prior to arriving at the port, verify that all personal details on your e-ticket's embarkation form are accurate.
- You must present your embarkation form before boarding.
Hotel Service Charge
- Staff throughout the ship ensure excellent service, supported by a hardworking team behind the scenes to enhance your onboard experience.
- Starting from April 1, 2021, a mandatory Hotel Service Charge is integrated into the total price for new reservations on Winter 2021-22 departures and beyond. This charge excludes children under two years old at the time of cruise departure and applies per person per day.
New automatic Hotel Service Charge rates:
- Effective from October 2, 2023, for cruises to the Caribbean and North America, existing bookings confirmed before October 2, 2023, remain unaffected by this change.
- Effective from October 19, 2023, for cruises to China, Japan, & the Republic of Korea from March 12, 2024, onwards, existing bookings confirmed before October 19, 2023, remain unaffected by this change.
Luggage
Luggage limit per person in MSC Cruises:
- Each guest is allowed to check in two suitcases per person, with a size limit of 90x75x43 cm and a weight limit of 23 kg per bag.
- Additionally, guests can bring two pieces of hand luggage per person, at most 56x45x25 cm in size & 23 kg in weight per bag.
- Travelers flying to the departure port are advised to check their airline's luggage size and weight limitations, which may differ from MSC Cruises' policy.
- On embarkation day, luggage will be dispatched directly to the cabin, with an expected delivery timeframe from late afternoon through early evening.
- It is recommended to keep essential items for embarkation day and evening in the carry-on bag, including evening clothes, medications, travel documents, and personal identification.
- The maximum total luggage weight in each cabin must be at most 100 kg, with a limit of 8 pieces for all passengers in the same cabin.
- All luggage must be within the allowance to be accepted at Check-In.
- Guests surpassing these limits are encouraged to contact MSC Cruises directly or through their travel agents for information on shipping excess luggage separately via freight or cargo, incurring an additional charge.
Items to keep in hand luggage in MSC Cruises:
- Travel Documents and Passport: Ensure you have your essential travel documents and a valid passport.
- Money: Carry sufficient currency and payment methods for your journey.
- Jewelry and Precious Items: Safeguard valuable items by keeping them with you.
- Electronic Devices: Bring electronic devices such as phones, tablets, and chargers.
- Medicines: Pack necessary medications and any essential health-related items.
- Nappies: If traveling with an infant, include an ample supply of diapers.
- Other Essential Items: Consider items you may need at short notice during your journey.
- Embarkation Day Essentials: Keep in your carry-on bag items needed for embarkation day, including evening clothes, medications, travel documents, and personal identification.
- Luggage Delivery: On embarkation day, luggage will be directly delivered to your cabin from late afternoon to early evening.
On Board Payment System
- All onboard purchases are facilitated through the personal cruise card, eliminating the necessity for cash or credit cards.
- Upon embarking, guests retrieve the Cruise Card from their cabin, which requires activation for onboard purchases.
- Activation involves self-registering a credit/debit/prepaid card at any Cruise Card Activation Point on the ship.
- This process can be completed independently anytime from embarkation until 11:00 pm the next day, ensuring convenience.
- New devices simplify, expedite, and secure card registration, requiring entry of the card's PIN.
- Alternatively, guests can opt to leave a cash deposit at the reception – Guest Service.
Travel Documents and Visas
- Guests must independently acquire all necessary travel documents for the entire cruise.
- Ensure the availability of documents when required during the trip.
- Verify with a travel agent, government agency, Embassy, or Consulate for the correct documentation to board the ship and enter each country on the cruise itinerary.
- Boarding will be denied to guests needing proper travel documentation.
- Travel restrictions might vary based on a guest's citizenship for each destination country.
- Please bring the required documentation to ensure refunds are not issued.
What to Wear on a Cruise?
Daytime Attire:
- Casual wear is recommended, including shorts and T-shirts.
Evening Wear:
- A more polished look is suggested for dining and entertainment.
- Collared shirts, tailored pants/shorts, skirts, and dresses are recommended.
- Layers and a light jacket/sweater are suggested for cooler nights.
Gala Night:
- Dress to impress, ranging from formal attire to elegant casual wear.
Theme Parties:
- Bring bright, fun clothes for daytime theme parties.
- Something white recommended for the White Party.
Dress Restrictions:
- Swimwear is not allowed in formal dining venues.
- Shorts, flip flops, and tank tops are not permitted for Evening Wear or Gala Night.
- T-shirts are not allowed for Gala Night.
Sport Lovers:
- Gym shoes and tracksuits are recommended for gym, yoga, and dance courses.
Northern Europe Cruises:
- Adequate polar clothing is recommended for cruises towards Svalbard islands and Polar areas.
Shore Excursions:
- Appropriate clothing is recommended, especially for visits to religious sites (covered knees and shoulders).
Parking and Transfers
Park & Cruise Option:
- Convenient parking solutions at various ports.
- Services vary by port, including valet and self-service parking.
- Leave your car at the luggage drop-off zone and settle the parking charge onboard.
- Book online in your Area or through your travel agent for a hassle-free experience.
Available at the Following Ports:
- Italy: Ancona, Bari, Cagliari, Civitavecchia,Brindisi, Genoa, La Spezia, Livorno, Messina, Monfalcone, Naples, Palermo, Syracuse, Trieste, Taranto, Venice.
- Germany: Hamburg, Kiel, Warnemünde.
- Spain: Barcelona, Tarragona, Valencia.
- France: Marseille.
- Belgium: Zeebrugge.
Fly & Cruise:
- Ideal for those flying to the departure port.
- Includes free transfers between the airport and the ship.
- Airport assistance, an exclusive lounge at Genoa Airport, and a dedicated Helpdesk number.
- Luggage recovery service and assistance in case of flight delays or issues.
ParkinGO Agreement:
- MSC customers receive a 5% discount on airport parking rates.
- Valid at 35 parking facilities near major European airports.
- Services include shuttle to/from the airport, baggage handling, theft/fire insurance, CCTV surveillance, and additional on-site services.
- Discounts are available for various services, including valet parking, luggage wrapping, car washing, and more.
SEA Parking Milano
- ViaMilano Parking, the official airport car park in Milan, offers convenience and accessibility.
- Exclusive discounts for MSC customers at Milan Malpensa and Milan Linate.
- Benefits include parking inside the airport, 24-hour assistance, and special prices in High Season.
- Book in advance to secure the best rates and parking slots.
Laundry
- Enjoy the feel of freshly laundered clothes and the convenience of a same-day laundry service.
- Extend the relaxation after your holiday by returning home with clean shirts and trousers.
- Take advantage of laundry packages, available even on the last day of your cruise.
- Choose from several Laundry Service Packages for a modest single charge.
- Each package allows you and every traveler in your cabin to use the service for up to 20 items per cabin per cruise.
- Simply leave your items for collection before 9 am on any day (except the last day), and they'll be returned freshly laundered by 5 pm on the same day.
- Benefit from pre-boarding rates and ensure a clean start to your journey.
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