The following are some useful Information you need to know about the MSC World Europa:
Watch the video to learn more:
Insurance
- Recommended that all passengers have travel and medical insurance policies for hassle-free travel.
- Coverage should include cancellation, trip interruption, repatriation costs, medical assistance, and related expenses.
- Insurance should cover hospitalization as well.
- Without insurance, passengers may face additional costs that the Cruise Company uncovers.
- For further details, contact our Contact Center or consult your Travel Agent.
Cruise Embarkation
- Embarkation starts at the designated check-in time stated on your cruise ticket.
- Check-in ends 2 hours before the ship's scheduled departure time at all embarkation ports.
- Verify all personal information on the embarkation form in your e-ticket before reaching the port.
- Ensure the accuracy of all individual details provided on the embarkation form.
- Presentation of the embarkation form is mandatory before boarding the ship.
Hotel Service Charge
- On your cruise, the staff delivers exceptional service throughout the ship.
- Behind the scenes, an equally dedicated team ensures your onboard experience is flawless.
- Effective April 1, 2021, the Hotel Service Charge, included in the total price, becomes mandatory for all new reservations from Winter 2021-22 departures onward.
- The charge excludes children under two years old at the time of cruise departure and is applied per person per day.
New automatic Hotel Service Charge rates are as follows:
- Effective October 2, 2023, for cruises to the Caribbean and North America, existing bookings confirmed before this date remain unaffected.
- Effective October 19, 2023, for cruises to China, the Republic of Korea, and Japan from March 12, 2024, onwards, existing bookings confirmed before this date remain unaffected.
Luggage
Bagexpress: luggage Delivery Service home-cabin-home
- Hands-Free Arrival and Departure: Consider the convenience of arriving at and leaving the port without carrying any luggage.
- Enhanced Relaxation: Extend your relaxation by traveling back home without the hassle of handling your luggage.
- Service Booking: Book your luggage delivery service through MSC's dedicated partnership with Bagexpress.
- Door-to-Cabin Service: Enjoy the ease of having your luggage delivered directly from your home to your cabin and vice versa.
Check-in Luggage Allowance:
- Maximum of two suitcases per person.
- Dimensions: Not exceeding 90x75x43 cm per suitcase.
- Weight: Not exceeding 23 kg per suitcase.
Hand Luggage Allowance:
- Maximum of two pieces of hand luggage per person.
- Dimensions: Not exceeding 56x45x25 cm per piece.
- Weight: 23 kg per piece maximum.
Additional Travel Information:
- Guests flying to the departure port should verify luggage limitations with their airline as they may differ from MSC Cruises' policy.
Embarkation Day Instructions:
- Luggage will be delivered to the cabins from late afternoon through early evening.
- It's recommended to carry essentials such as evening clothes, medications, and travel documents in your carry-on bag for embarkation day.
Cabin Luggage Maximums:
- Total weight: 100 kg per cabin.
- Total pieces: 8 per cabin, combined for all passengers.
Excess Luggage:
- Luggage exceeding the allocation will not be accepted at Check-In.
- Guests with excess luggage should contact MSC Cruises or their travel agents at booking time for information on separate shipping options, which may incur additional charges.
Travel Essentials:
- Travel documents and passport.
- Personal identification.
Valuables:
- Money
- Jewelry and other precious items
Electronic Devices:
- Laptops, tablets, smartphones, etc.
Health and Comfort Items:
- Medicines
- Nappies (if needed)
- Any other necessary items for short notice
Luggage Delivery on Embarkation Day:
- The luggage will be directly delivered to your cabin.
- Expected delivery: From late afternoon to early evening.
Recommendations for Carry-On Bag:
- Keep essentials for the day and evening.
On Board Payment
Cruise Card Overview:
- Purpose: Eliminates the need to carry cash or credit cards on board.
- Collection: Available in your cabin upon embarkation.
Activation Process:
- Activation Requirement: Must self-register a credit/debit/prepaid card at a Cruise Card Activation Point.
- When to Activate: From embarkation until 11:00 pm the next day.
- Locations: Activation Points are conveniently located around the ship.
- Process Features: Simple, rapid, and secure card registration, including PIN entry.
Alternative to Card Registration:
- Cash Deposit Option: Available at the Reception – Guest Service.
Travel Documents & Visas
- The Guest is solely responsible for identifying and obtaining all necessary travel documents for the entire cruise vacation.
- Guests must have these documents available when needed.
- Consult with your travel agent, government agency, Embassy, or Consulate to confirm you have the correct documentation for boarding the ship and entering each country visited during the cruise.
- Only guests with proper travel documentation will be allowed to board.
- Travel restrictions may differ based on the Guest's citizenship in each destination country.
- No refunds will be delivered to individuals who fail to bring the correct documentation.
What to Wear on a MSC Cruises
Daytime Attire:
- Recommended attire for the daytime: casual wear.
- Shorts and T-shirts are allowed.
Evening Wear:
- Collared shirts, perfect pants or shorts, skirts, and dresses are suggested.
- A coat and a light jacket or sweater are recommended for cooler nights and air-conditioned areas on the ship.
Gala Night:
- Gala Night attire: Dress to impress!
- Options include Tuxedo, Suit and tie, Evening gown, Cocktail dress, and best jeans and polo shirt.
- Choose attire that reflects your elegance level.
- Mandatory item: Your smile.
Theme parties:
- Daytime and evening Theme Parties are organized on board.
- Sunshine Party: Bring bright, fun clothes.
- White Party: The attire should be predominantly white.
Dress Restrictions:
- Specific restrictions are enforced by onboard staff members, including restaurant hostesses and management.
- Swimwear is not permitted in any formal dining venue for any food, including breakfast and lunch.
- Shorts, flip-flops, and tank tops are prohibited for Evening Wear or Gala Night in the Main Dining Rooms, Specialty Restaurants, or MSC Yacht Club.
- T-shirts are not permitted for Gala Night.
- Dress code rules posted outside the buffet must be followed.
Sport lovers:
- Essential items for sports enthusiasts: Gym shoes and Tracksuit.
- Necessary for utilizing our state-of-the-art gym facilities.
- Vital in participating in yoga and dance classes (if offered).
- Catering to the needs of active individuals.
Northern Europe Cruises:
- Take good polar clothing for cruises to Svalbard islands and Polar areas.
Shore Excursions:
- Shore excursions may include visits to religious sites.
- Appropriate clothing is advised for these excursions.
- Clothing should cover knees and shoulders
Parking & Transfers cost on MSC Cruises
Park & Cruise:
- Book online through the personal area on the cruise booking website or contact us for reservations via phone at +1 (866) 622-334 or email at info@cruisebooking.com.
- Upon arrival for departure, simply park, embark, and enjoy your cruise.
Fly & Cruise:
- Fly & Cruise ensures a smooth start to your Cruise.
- Full assistance is provided for any delays or problems on the outward journey.
ParkinGO:
- MSC customers get a 5% discount on ParkinGO web rates.
- Discounts also apply to ParkinGO accessory services.
- Offer valid at 35 parking facilities near major European airports.
- Discount applied to the dynamic price list.
SEA Parking Milano:
- Official airport parking in Milan: ViaMilano Parking.
- Convenient and easy to reach.
- Located inside the airport.
- Book 21 days in advance for the best price and guaranteed slot.
- Exclusive discounts for MSC customers at Milan Malpensa and Milan Linate.
- Contact center available for more information.
Laundry
- Freshly laundered clothes are universally loved.
- Same-day laundry service adds convenience.
- Extend post-holiday relaxation: come home with clean, ready-to-store clothing.
- Available laundry packages can be used anytime during the cruise, including the last day.
- Various Laundry Service Packages are available for selection.
- The flat fee allows unlimited service use for all cabin travelers.
- Service covers up to 20 items per cabin for each cruise.
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