The following are some useful Tips and Information you need to know about the Norwegian Jewel:
Disabled Facilities on Norwegian Viva
General Accessibility Information:
- Information on whether a vacation is suitable for those with limited mobility is available before booking.
- Guests with disabilities should provide full details of their needs before booking.
- Guests with significant mobility challenges should travel with a companion for assistance.
- Norwegian Cruise Line (NCL) offers specific assistance only as required by their contract or law.
Wheelchair Accessible Staterooms:
- Each ship has a limited number of staterooms designed for wheelchair access.
- Guests should use collapsible wheelchairs or pre-arranged scooter delivery through Scooteround.
- Wheelchairs and scooters must be stored in staterooms.
- Not all activities or shore excursions are accessible, especially at ports requiring tender boats.
- The NCL specifies which types of wheelchairs are permitted on board.
Accessibility for Hearing-/Vision-Impaired Guests:
- Some staterooms are equipped with vibrating alarm clocks and flashing light systems.
- Registered guide dogs are allowed on all ships, though some restrictions apply.
Oxygen Requirements:
- Guests needing oxygen should bring their own.
- Special Needs at Sea is the approved provider for delivering oxygen to NCL ships.
Medical Conditions and Special Treatments:
- All special medical needs must be reported at the time of booking.
- Forms to declare medical conditions and liability might be required.
- NCL may deny boarding to guests whose medical conditions could pose a safety risk or require more care than NCL can provide.
Dietary Requirements:
- Refrigerators for insulin are available in all staterooms except Studio rooms.
- Dietary options such as low-calorie, sugar-free, fat-free, gluten-free, lactose-free, sodium-free, Kosher, and dairy-free are available if requested two months prior to the cruise.
Special Dietary Requirements on Norwegian Jewel
- When you book your cruise, please inform Norwegian Cruise Line or Cruisebooking.com about any food allergies or special diets, such as Kosher or gluten-free.
- Request special diet items at least 30 days before your cruise to ensure they are available.
- Kosher meal requests made less than 30 days before the cruise may need to be met.
- For safety causes, guests are not allowed to bring food that requires preparation or storage by the ship's staff or in the ship's kitchen.
Alcohol and Beverage Policy on Norwegian Jewel
- Guests need to be at least 21 years old to purchase or consume alcohol on cruises that visit the USA, Canada, or China.
- The NCL Premium All-inclusive packages serve alcohol only to guests who are 21 or older..
- On other cruise routes, you need to be 18 or older to drink alcohol, except if you are from the USA, Canada, or China.
- On cruises that stop in the USA, Canada, or China (except in Alaska and Hawaii), guests aged 18 to 20 can consume wine and beer with parental consent.
- Parents must complete the Young Adult Alcoholic Beverage Waiver form at the Guest Services Desk upon boarding the ship to give their permission.
Smoking Policy on Norwegian Jewel
Indoor Public Areas:
- Smoking is allowed except in cigar lounges and the casino.
Cigar Lounge:
- Only for cigar smoking.
- Smoking cigarettes, pipes, e-cigarettes, and vapor devices is not permitted.
Casino:
- On the Norwegian Bliss, Norwegian Joy, and Norwegian Encore, there is a special smoking room.
- On other ships, active players can smoke cigarettes, e-cigarettes, and vapor devices during gaming hours.
Staterooms:
- Smoking is prohibited in rooms and on balconies.
- A $250 fee is charged for smoking inside.
- Additional fees are charged for damage from cigarette burns.
Outdoor Areas:
- Smoking is not allowed near food service areas, jogging tracks, sports venues, children's pool areas, Vibe Beach Club, Posh Beach Club, or The Waterfront.
The Haven:
- Smoking is prohibited in The Haven courtyard.
- Smoking is allowed on certain ships in the Sun Deck area.
Norwegian Jewel Dress Code
Attire Options:
- Both resort casual and formal attire are acceptable.
- "Dress-Up or Not Night" allows for personal style choices.
Cruise Casual:
- Suitable for daytime, buffets, and most specialty restaurants.
- Women: summer dresses, skirts, pants, shorts, jeans, and tops.
- Men: khakis, jeans, shorts, and casual shirts.
- Swimwear is permitted in designated areas.
- A sweater is recommended for chilly air-conditioned spaces.
- Children 12 and under may wear comfortable shorts in all restaurants.
- Tank tops for men, flip-flops, baseball caps, visors, and overly worn or torn jeans are not allowed in the main dining areas.
All Decked-out:
- Smart casual is required for formal dining and upscale specialty restaurants.
- Women: slacks, jeans, dresses, skirts, and tops.
- Men: pants or slacks with a collared shirt and closed-toed shoes.
Ready for Adventure:
- Consider the activities of shore excursions when packing.
- Comfortable walking shoes are recommended.
- Closed-toed shoes are advised for all.
Special Events:
- "Norwegian's Night Out": Enjoy cocktails, fine dining, and entertainment.
- "White Hot Party": Pack an all-white outfit for this signature event.
Accessibility on Norwegian Jewel
- Norwegian offers Freestyle cruising to make sure everyone has a great time.
- If you have special needs, call +1 (866) 622-3344 for assistance.
- This service is managed by Access Coordinators who focus on improving safety and accessibility for guests with special requirements.
- Access Coordinators collaborate with guests to understand their specific needs and improve their cruise experience.
- Guests or their travel agents should fill out the Special Accommodation Requirements Information form from the Access Desk to share any special needs.
- To tailor your cruise experience, contact us by phone at +1 (866) 622-3344 or email at support@cruisebooking.com.
Service Charges on Norwegian Jewel
- A service fee is automatically added to your ship account.
- $16 per day for Studios, Inside, Oceanview, and Balcony Rooms.
- $18 per day for Club Balcony Suites.
- $20 per day for Suites, The Haven Suites, and Concierge Rooms.
- This fee is shared among staff, such as restaurant and room stewards, who contribute to your cruise experience.
- You can choose to pay this fee before the cruise starts.
- If you have any issues with the service, talk to the Guest Services Desk on the ship. If the issue isn't resolved, you can request an adjustment to the fee while on the ship.
- No refunds for these fees are given while on the ship. You must contact Guest Relations after the cruise for refunds.
- Personal services like those from a concierge or butler are not included in this fee. Consider tipping them directly for exceptional service.
- A 20% tip is automatically added for spa and salon services, drinks, and special dining experiences. However, this does not apply to certain dining and drink packages.
Medical Facilities on Norwegian Jewel
- Every ship has a doctor and nurse for medical help at usual prices.
- The ship stocks a variety of common medications that the doctor can prescribe.
Wi-Fi & Internet Access on Norwegian Jewel
- Norwegian ships offer 24-hour Internet Cafés for passengers.
- For rates and services, visit the Norwegian official website.
- Wi-Fi is available on all Norwegian ships.
- Passengers can use their mobile phones at sea, with international roaming charges applied to their home account.
- Contact your mobile service provider for specific rates and more information.
Services on Norwegian Jewel
- Mandara Spa Salon offers hair styling, manicures, pedicures, facials, and massages.
- Gift shops provide duty-free shopping for fine jewelry, perfumes, clothing, cosmetics, and select drugstore items.
- Laundry and dry-cleaning services are available.
- Internet Café is on site.
- Art auctions are hosted onboard.
- Photography services capture moments throughout the cruise.
Age Restrictions on Norwegian Jewel
- To board a Norwegian Cruise Line ship, babies must be at least six months old. If the cruise includes three or more straight sea days, babies must be at least 12 months old.
- Guests under 18 are considered minors, while those between 18 and 20 are young adults.
- On cruises stopping in the USA, Canada, or China, guests under 21 must share a room with someone at least 21 years old, either in the same room or a connecting one.
- For other cruises, guests under 18 must have an adult supervisor unless the cruise policy states otherwise.
- Minors traveling without their parents need a signed Parent/Guardian Release Form at check-in for travel and medical decisions.
- Single parents traveling to Canada with children under 18 must have a notarized letter from the other parent.
- Married couples under 21 can share a room if they present their marriage certificate.
- The fitness center is off-limits to children under 16. The casino and thermal spa are restricted to guests 18 and older.
- Some bars and lounges on the ship are restricted to adults 18 and older.
- Lifeguards are present at family pools, but an adult should still supervise children under 12.
- Children should be included on the ship when adults disembark for shore excursions.
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