The following are some useful Information you need to know about the Norwegian Joy:
Accessibility and Special Needs on Norwegian Joy Cruise
Norwegian Cruise Line (NCL) ensures all guests, including those with disabilities and special needs, have a smooth and enjoyable cruise. Here's a simple guide to their inclusive policies:
- Informing NCL About Special Needs: Let NCL's Access Desk know about any disability or special requirement when booking to confirm they can accommodate you.
- Refusing or Ending a Trip: NCL can refuse boarding or end a trip if a guest's condition could affect the safety or comfort of others.
- Participation in Activities: Some activities might have restrictions for safety reasons, especially for guests with certain medical conditions.
- Help for Children with Disabilities: NCL provides extra help for children with disabilities during boarding and leaving the ship.
- Bringing Oxygen: Guests who need oxygen therapy can bring their equipment on board.
- Alternative Travel: If a guest isn't able to meet essential travel requirements, NCL might recommend different travel plans.
- Traveling Companions: Guests needing help with daily tasks must tour with a companion who can assist them.
- Service Animals: Service animals are welcome, but arrangements need to be made with the Access Desk before the cruise.
Complete Your Online Check-In
Make your boarding experience smoother by completing your online check-in:
- Travel Documentation: Enter your passport details and any other required documents.
- Flight Information: Add your flight details to arrange transfers from the airport to the pier, if needed.
- Payment Preferences: Choose how you want to pay for onboard purchases.
- Selfie Photo: Upload a security photo using your webcam, mobile phone, or the cruise app.
Extra Steps - 21 Days Before Sailing:
- Reserve an Arrival Time: Book a specific check-in time at the pier.
- Watch the Safety Video: Watch the safety video to learn about the ship's emergency procedures.
Download or Print Your eDocs - Boarding Pass
After completing check-in:
- Download eDocs: Get your electronic boarding documents.
- Print or Save: Print your eDocs or save them to your phone. Your documents will include your name, arrival time, ship details, stateroom, and a barcode.
- Port Security Check: Show your eDocs and ID when boarding at the port.
Norwegian Mobile App
- Download the app: Use the Cruise Norwegian app to manage your trip and keep track of your onboard spending.
- Customize your experience: Book excursions, dining, and entertainment through the app.
Quick Cruise Packing List
Here are the essentials you'll need:
- Casual Clothing: Comfortable casual clothes for activities.
- Footwear: Flip-flops, sneakers, and closed-toe shoes.
- Weather Gear: Umbrella, sunscreen, insect repellent, light jacket, and a waterproof bag.
- Room Essentials: Chargers, nightlight, travel adapter, health kit, air freshener, small fan, and alarm clock.
Smoking and Alcohol Policies
- Smoking: Only allowed in designated areas.
- Alcohol: You can bring wine or champagne onboard, but corkage fees may apply (unless covered by a beverage package).
Wi-Fi on a Norwegian Joy
Stay Connected: Choose from Wi-Fi packages or use the 24-hour Internet Cafés. Keep track of your data usage and bring any needed tech accessories.
These guidelines help ensure a safe, comfortable, and enjoyable experience aboard the Norwegian Star Cruise.
Read About other Norwegian Cruise Ship's Useful Information you Need to Know
