Here are some helpful things to know about the Norwegian Luna:
Accessibility and Special Needs on Norwegian Luna Cruise
Norwegian Cruise Line (NCL) ensures that guests with disabilities and special needs experience a seamless and enjoyable cruising experience. Here's an overview of their inclusive policies:
- Reporting Disabilities: It's crucial to notify NCL's Access Desk when booking your trip if you have any physical disability or medical necessity that requires special accommodation.
- Refusing or Revoking Passage: NCL reserves the right to refuse boarding or end a voyage if a guest is deemed unable to safely undertake the journey without compromising the comfort or safety of other passengers.
- Activity Participation: Certain onboard activities may have restrictions for guests with specific medical conditions to ensure the safety of all passengers.
- Assistance for Children with Disabilities: NCL offers special assistance to help children with disabilities during boarding and disembarkation.
- Oxygen Therapy: Passengers requiring oxygen therapy are permitted to bring their supplies.
- Alternative Travel Arrangements: Guests who do not meet essential travel requirements may be advised to make alternate travel arrangements.
- Traveling Companions: Guests who need assistance with basic needs must travel with a companion capable of supporting them.
- Service Animals: Service animals are welcome onboard. Arrangements should be made through the Access Desk prior to the cruise.
Complete Your Online Check-In
Enhance your boarding process by completing your online check-in:
- Travel Documentation: Enter your passport details and other necessary travel documentation.
- Flight Information: Provide your flight details to arrange transfers from the airport to the pier, if required.
- Onboard Payment Preferences: Select your preferred method for onboard purchases.
- Selfie Photo: You can upload a security photo via webcam or mobile phone or later through the mobile app.
Extra Steps 21 Days Before Sailing:
- Reserve an Arrival Time: Book a specific time for check-in at the pier.
- Watch the Safety Video: View the safety video in advance to familiarize yourself with the ship's emergency procedures.
Download or Print Your eDocs - Boarding Pass
After completing online check-in:
- Download eDocs: Opt to download your electronic documents.
- Print or Save: Print your eDocs or save them to your mobile device. They will include your name, terminal arrival time, ship details, stateroom, and a barcode.
- Port Security Check: Present your eDocs along with your identification at the port.
Cruise Norwegian Mobile App
- Download the app: Use the Cruise Norwegian app to manage your itinerary and monitor your spending onboard.
- Customize your experience: Book shore excursions, make dining reservations, and schedule entertainment right from your phone.
Quick Cruise Packing List
Essentials to pack for your cruise:
- Casual Clothing: Comfortable attire for onboard activities.
- Footwear: Flip-flops, closed-toe shoes, and sneakers.
- Weather Gear: Umbrella, sunscreen, insect repellent, a light jacket, and a waterproof bag for wet items.
- Stateroom Essentials: Chargers, a battery-powered nightlight, a travel adapter, a health kit, an air freshener, a small fan, and an alarm clock.
Smoking and Alcohol Policies
- Smoking: Smoking is restricted to designated areas on the ship.
- Alcohol: Guests may bring wine and champagne onboard, though corkage fees apply. These fees might not apply to guests with beverage packages.
Wi-Fi and Internet Access
Stay Connected: Choose from various Wi-Fi packages or utilize the 24-hour Internet Cafés. Remember to monitor your data usage and pack any necessary tech accessories.
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