Here are some helpful things to know about the Norwegian Spirit:
Disabled Facilities
Norwegian Cruise Line (NCL Spirit) ensures that guests with disabilities and special needs experience a seamless and enjoyable cruising experience. Here's an overview of their inclusive policies:
General Information:
- Before booking, check if the trip is suitable for people with limited mobility.
- Guests with disabilities should share their needs before booking.
- Guests with severe mobility issues should travel with a companion for assistance.
- Norwegian Cruise Line (NCL) provides specific help only as required by their policy or law.
Wheelchair Accessible Rooms:
- Each ship has a limited number of wheelchair-friendly rooms.
- Guests should use foldable wheelchairs or arrange for scooters through Scooteround.
- Wheelchairs and scooters must be kept in the rooms.
- Some activities and shore excursions may not be accessible, especially if tender boats are used.
- NCL specifies which types of wheelchairs are allowed on board.
Accessibility for Guests with Hearing or Vision Impairments:
- Some rooms have vibrating alarm clocks and flashing light alert systems.
- Guide dogs are allowed on all ships, but some restrictions may apply.
Oxygen Requirements:
- Guests needing oxygen must bring their own supplies.
- “Special Needs at Sea” is the only approved provider for oxygen delivery on NCL ships.
Medical Conditions and Special Treatments:
- All medical needs must be reported when booking.
- You may need to fill out forms about your condition and accept liability.
- NCL may refuse boarding if your medical condition poses a safety risk or requires more care than they can provide.
Dietary Needs:
- Refrigerators for insulin are available in all rooms except Studio rooms.
- Special dietary options, such as low-calorie, sugar-free, gluten-free, lactose-free, sodium-free, Kosher, and dairy-free, are available if requested at least two months before the cruise.
Special Dietary Requirements
- When booking your cruise, let Norwegian Cruise Line or Cruisebooking.com know if you have any food allergies or special dietary needs, like Kosher or gluten-free options.
- Make sure to request these special food items at least 30 days before your cruise to ensure they are available.
- If you request Kosher meals less than 30 days before the cruise, they might not be available.
- For safety reasons, guests are not allowed to bring food that needs to be prepared or stored by the ship’s staff or in the ship’s kitchen.
Alcohol and Beverage Policy
- Guests must be 21 years or older to buy or drink alcohol on cruises visiting the USA, Canada, or China.
- For Premium All-Inclusive packages, alcohol is only served to guests aged 21 and up.
- On other cruise routes, guests can drink alcohol if they are 18 or older unless they are from the USA, Canada, or China.
- For cruises stopping in the USA, Canada, or China (except Alaska and Hawaii), guests aged 18 to 20 can drink wine and beer if they have parental permission.
Smoking Policy
Indoor Public Areas:
- Smoking is generally allowed indoors, except in cigar lounges and the casino.
Cigar Lounge:
- Only cigars can be smoked here.
- No smoking of cigarettes, pipes, e-cigarettes, or vape devices.
Casino:
- On Norwegian Bliss, Norwegian Joy, and Norwegian Encore: There is a designated smoking room.
- On other ships, Active players can smoke cigarettes, e-cigarettes, and vape devices during gaming hours.
Staterooms:
- Smoking is not allowed in rooms or on balconies.
- A $250 fine will apply if you smoke inside.
- Extra charges apply for any damage caused by burns.
Outdoor Areas:
- No smoking near food areas, jogging tracks, sports venues, children's pool areas, Vibe Beach Club, Posh Beach Club, or The Waterfront.
The Haven:
- No smoking in The Haven courtyard.
- Smoking is only allowed on certain ships in the Sun Deck area.
Dress Code
General Attire:
- Resort casual and formal wear are both acceptable.
- "Dress-Up or Not Night" lets you choose your style—dress up if you like or stay casual.
Cruise Casual:
- Ideal for daytime activities, buffets, and most restaurants.
- Women: Wear summer dresses, skirts, pants, shorts, jeans, or tops.
- Men: Choose khakis, jeans, shorts, or casual shirts.
- Swimwear: Only allowed in designated areas.
- Tip: Bring a sweater for air-conditioned spaces.
- Kids (12 and under): Comfortable shorts are fine in all restaurants.
- Not Allowed in Main Dining: Tank tops for men, flip-flops, baseball caps, visors, or torn jeans.
All Decked-Out:
- For formal dining and upscale restaurants, smart casual is needed.
- Women: Slacks, jeans, dresses, skirts, or tops.
- Men: Pants or slacks, collared shirts, and closed-toe shoes.
Ready for Adventure:
- Plan your outfits based on shore excursions.
- Tip: Wear comfortable walking shoes.
- Closed-toe shoes are recommended for all activities.
Special Events:
- Norwegian's Night Out: Enjoy cocktails, fine dining, and entertainment.
- White Hot Party: Bring an all-white outfit for this signature event.
Accessibility
- Norwegian offers Freestyle cruising to ensure everyone has an enjoyable experience.
- If you have special needs, please call +1 (866) 622-3344 for help.
- Our Access Coordinators work to make the cruise safer and more accessible for guests with special requirements.
- They will speak with you to understand your needs and make your trip more comfortable.
- Guests or their travel agents should fill out the Special Accommodation Requirements form from the Access Desk to let us know about any specific needs.
- To customize your cruise experience, reach out by phone at +1 (866) 622-3344 or email at support@cruisebooking.com.
Service Charges
- A service fee is automatically added to your ship account.
- $16 per day for Studios, Inside, Oceanview, and Balcony Rooms.
- $18 per day for Club Balcony Suites.
- $20 per day for Suites, The Haven Suites, and Concierge Rooms.
- This fee is shared among staff, such as restaurant servers and room stewards, who help make your cruise enjoyable.
- You can pay this fee ahead of time before your cruise. If you have concerns about the service, visit the Guest Services Desk on the ship. If the issue is not fixed, you can ask to adjust the fee during your cruise.
- Refunds for these fees are not available on the ship. You will need to contact Guest Relations after the cruise for any refund requests.
- This fee does not cover personal services from a concierge or butler. If you receive exceptional service from them, consider giving a separate tip.
- A 20% tip is automatically added for spa and salon treatments, drinks, and specialty dining. This does not apply to certain drinks or dining packages.
Medical Facilities
- Each ship has a doctor and a nurse who provide medical care at regular rates.
- The ship also has a supply of common medicines that the doctor can prescribe if needed.
Wi-Fi & Internet Access
- Norwegian Spirit ship have Internet Cafés open 24 hours a day for guests to use.
- For pricing and details, check the official Norwegian website.
- Wi-Fi is available on all Norwegian ships.
- Guests can use their mobile phones while at sea, but international roaming charges will be added to their regular phone bill.
- For exact rates and more information, please contact your mobile service provider.
Services
- The Mandara Spa Salon offers haircuts, manicures, pedicures, facials, and massages.
- The gift shops sell duty-free items like jewelry, perfumes, clothing, cosmetics, and basic toiletries.
- Laundry and dry-cleaning services are provided.
- There is an Internet Café available on the ship.
- Art auctions are held onboard.
- Photography services are offered to capture special moments during your cruise.
Age Restrictions
- Babies must be at least 6 months old to board. For cruises with 3 or more consecutive sea days, babies must be at least 12 months old.
- Guests under 18 are considered minors. Those between 18 and 20 are young adults.
- On cruises stopping in the USA, Canada, or China, guests under 21 must share a room with someone 21 or older.
- On other cruises, guests under 18 must have an adult supervisor unless otherwise stated by the cruise policy.
- Minors traveling without their parents need a signed Parent/Guardian Release Form at check-in for travel and medical decisions.
- Single parents traveling to Canada with children under 18 must have a notarized letter from the other parent.
- Married couples under 21 can share a room if they present their marriage certificate.
- Children under 16 cannot use the fitness center.
- Casino and thermal spa are restricted to guests 18 and older.
- Some bars and lounges on the ship are restricted to guests 18 and older.
- Lifeguards are present at family pools, but an adult should still supervise children under 12.
- Children must be included on the ship when adults disembark for shore excursions.
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