The following are some useful Information you need to know about the Norwegian Star:
Accessibility and Special Needs on Norwegian Star Cruise
Norwegian Cruise Line (Norwegian Star) provides accessible cruising experiences for guests with disabilities and special needs. Here are their policies:
- Reporting Disabilities: If you have a physical disability or medical condition requiring special care, it's important to inform NCL's Access Desk at the time of booking. This helps ensure proper accommodation is arranged.
- Refusing or Revoking Passage: NCL may deny boarding or discontinue a guest's voyage if they believe the person cannot safely travel or might affect other guests' comfort or safety.
- Activity Participation: Some activities may be restricted for guests based on their medical conditions to ensure everyone's safety.
- Assistance for Children with Disabilities: NCL provides support for children with disabilities, aiding in their boarding and disembarking processes to make their cruise experience seamless.
- Oxygen Therapy: Guests needing oxygen therapy can bring their oxygen supplies onboard.
- Alternative Travel Arrangements: If a guest cannot meet safety or other critical travel criteria, NCL may suggest different travel arrangements.
- Traveling Companions: Guests who cannot meet their basic needs alone must travel with someone who can assist them.
- Service Animals: Service animals are welcome on board. Arrange through the Access Desk before your cruise.
Complete Your Online Check-In
Completing your online check-in enhances your boarding process. Here’s how to do it:
- Travel Documentation: Provide your passport number or other travel documents.
- Flight Information: Input your airline details. If necessary, arrange transfers between the pier and the airport.
- Onboard Payment Preferences: Choose how you’d like to make onboard purchases.
- Selfie Photo: Take a security photo using a webcam or mobile phone. If unavailable, you can do this later through the mobile app.
Extra Steps 21 Days Before Sailing:
- Reserve an Arrival Time: Book a specific check-in time at the pier.
- Watch the Safety Video: Pre-watch the safety video to familiarize yourself with onboard emergency procedures.
Download or Print Your eDocs - Boarding Pass
Once online check-in is completed for all guests:
- Download eDocs: Choose to download your eDocs.
- Print or Save: Print your eDocs or save them on your phone. They should include your name, terminal arrival time, ship, stateroom, and a barcode.
- Port Security Check: Present your eDocs and identification at the port.
Cruise Norwegian Mobile App
- Download the app: Get the Cruise Norwegian app to plan and track your activities and spending onboard.
- Customize your experience: Book excursions, make dinner reservations, reserve entertainment, and more.
Quick Cruise Packing List
Here’s a quick guide to what to pack:
- Casual Clothing: Pack light and comfortable clothing for onboard activities.
- Footwear: Include flip-flops, closed-toe shoes, and sneakers.
- Weather Gear: Bring an umbrella, sunscreen, insect repellent, a light jacket, and a lined bag for wet items.
- Stateroom Essentials: Don’t forget chargers, a battery-powered nightlight, a travel adapter, a health kit, an air freshener, a small fan, and an alarm clock.
Smoking and Alcohol Policies
- Smoking: Limited to designated areas, with specific rules for indoor and outdoor smoking.
- Alcohol: Guests can bring wine and champagne onboard, subject to corkage fees. Beverage package holders may be exempt from these fees.
Wi-Fi on a Norwegian Star
Stay connected with various Wi-Fi packages or use the 24-hour Internet Cafés. Be mindful of data usage and pack necessary tech accessories.
These guidelines help ensure a safe, comfortable, and enjoyable experience aboard the Norwegian Star Cruise.
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