Waste Management:
All wastewater is managed appropriately.
General waste is treated on board to reduce volume before landing ashore.
Efforts are made to recycle general waste whenever possible.
Air Emissions Reduction
Implementing fuel efficiency measures.
Utilizing improved hull coatings.
Using low-energy lamps.
Increasing recirculation of waste heat.
Enhancing efficiency in air conditioning.
Continuously exploring new technologies for environmental preservation.
Smoking (including electronic alternatives) is not permitted in:
Staterooms, Stateroom balconies & Public rooms.
Designated smoking areas are available on the open decks.
Exception:
Churchill’s Cigar Lounge is exclusively reserved for cigar and pipe smokers.
Policy based on direct guest feedback for safety and comfort.
Duty- & tax-free alcohol is available for purchase.
Delivered to staterooms on the last day of the voyage.
Guests may bring one bottle of wine or champagne (no larger than 750ml) per person for special occasions.
Corkage fee applies if consumed in restaurants or bars.
Age Restrictions
Guests under 18 years of age cannot purchase or consume alcohol on board.
In U.S. waters, the legal drinking age is 21 years.
Little Luxuries Collection wines are exempt from the $25 corkage fee.
Cunard ships are among the safest afloat.
Mandatory emergency drill before the ship sails from its embarkation port.
Required by International Maritime Law.
Safety Information:
Found in a black folder in each stateroom.
Describes emergency procedures and guest assembly station routes.
Guests are encouraged to study the safety information carefully.
Familiarize themselves with life jackets provided in every stateroom.
Children’s life jackets are available from the stateroom steward.
English is the official language on board.
Announcements and printed information are in English.
Assistance is also available in:
French.
German.
Spanish.
Quick and easy service for account settlement.
Credit Card Holders:
If credit card details are provided at check-in, there’s no need to visit the Purser’s Office for account settlement.
A final bill will be presented on the day of disembarkation.
Cash Payments:
Guests paying by cash must leave a deposit at the beginning of the voyage.
Accounts must be kept in credit and settled before disembarking.
World Voyages:
Accounts will be settled at the end of each sector for full World Voyages.
Spanish IVA (VAT) is charged at a rate of 10% on:
Bar charges.
Select dining cover charges.
Room service charges while in Spanish territorial waters.
VAT will be counted to the displayed prices and itemized separately on receipts.
VAT is payable during certain voyages that do not call at a port outside of the EU.
Applies to goods purchased in onboard shops, the Photo Gallery, and Spa products.
Does not apply to treatments and services in the Spa.
Liquor and tobacco products cannot be purchased for taking home during this period.
VAT Calculation:
Prices displayed on board exclude VAT.
VAT will be added upon purchase and itemized separately on receipts.
VAT periods for German, Spanish, or UK VAT will be announced via the ship’s newspaper.
