The following are some useful Information you need to know about the Harmony of the Seas:
Special Dietary Requirements
Dietary Accommodation
- Efforts are made to accommodate guests' dietary needs.
- Options for food allergies include gluten-free, kosher, low-fat, and low-sodium choices.
Vegetarian Options
- The Main Dining Room and Windjammer Cafe offer various vegetarian dishes.
Special Dietary Items
- Lactose-free or soy milk, Ensure, and kosher meals are available at no additional charge.
- Notification is required at least 45 days prior to the cruise or 90 days for European/South American itineraries.
Vegan Menus
- Available upon request in the Main Dining Room.
Kosher for Passover Meals
- It must be requested 90 days in advance.
Contact Us
- For detailed booking information, please get in touch with customer service.
Request Process
- To request special dietary accommodations, email support@cruisebooking.com with personal details, booking number, ship name, and sail date.
Last-Minute Requests
- Accommodations for last-minute dietary requests are subject to ship availability and may be requested up to 45 days before travel (90 days for European/Asian itineraries).
Important Notes
- Baby food is available through the Gifts and Gear/Babies to Go program.
- Infant formula is not provided on board.
- Guests may bring baby food and dry, non-perishable snacks, although restrictions apply.
Also Read: Tips for First-time Royal Caribbean Cruisers
Disabled Facilities
Getting On and Off the Ship
- Wheelchair assistance is available for using gangways and boarding bridges.
- Crew members cannot lift guests; there might be wait times for assistance.
- For additional help, contact support at support@cruisebooking.com or +1 (866) 622-3344.
Wheelchair Accessible Staterooms
- Staterooms designed for guests with disabilities are available on all Cruise ships.
- For more information, contact support at support@cruisebooking.com or +1 (866) 622-3344.
Proof of Disability for Reserving Accessible Rooms
- No proof of disability is required.
- Guests must confirm their need for an accessible stateroom by completing a Guest Special Needs Form.
Accessibility at Perfect Day at CocoCay
- The island features accessible amenities, including complimentary beach access wheelchairs.
- Accessible trams are provided.
- Coco Beach Club offers various accessible amenities.
- Some attractions feature stairs; efforts to improve accessibility are ongoing.
Advance Notice for Disabilities
- Detailed disability information isn't mandatory, but sharing needs can improve assistance.
- Advance notice is necessary for certain services; see the Planning Ahead section for details.
Requirement for Companion for Guests with Disabilities
- No companion is required for guests.
- The ship does not provide personal task assistance; guests should consider their needs when booking.
Contact for Disability Questions at the Pier or Ship
- Complaint Resolution Officials (CRO) are available at U.S. ports and on ships to address disability-related issues.
- CROs are trained in disability regulations and policies.
Also Read: Royal Caribbean Cruise Ships By Age - Newest to Oldest
Wheelchairs or Scooters On/Off the Ship
- Complimentary wheelchairs are provided for embarkation and disembarkation.
- Guests may bring their wheelchairs or rent from approved companies that specialize in cruise rentals.
Braille Material Onboard
- Braille materials are not provided, but qualified readers are available.
- Crew members can read essential materials like the daily Cruise Compass and dining menus upon request.
Service Animals and Emotional Support Animals
- Service animals are allowed on board; guidelines and accommodation can be discussed with Accessible Shore Excursions.
- Emotional support animals are not allowed on board.
Wheelchair Access in Shore Excursions
- Not all tours are wheelchair accessible due to limitations at historical sites and terrain.
- Accessible tours designed for wheelchair users are available at select ports.
- To check tour availability, complete the Accessible Shore Excursions Form and call +1 (866) 622-3344 for Pre-Cruise Planning Assistance.
Also Read: Are There Any Royal Caribbean Cruise Deposits?
Dress Code
Casual Attire
- Comfort is key on vacation.
- Suitable attire includes jeans, polos, sundresses, and blouses.
- Swimwear is acceptable on the Pool Deck.
- Shorts are permitted for breakfast and lunch.
Smart Casual Dress Code
- Dress up more than usual for dinner.
- Men should wear collared shirts, jackets, sports coats, or blazers.
- Women should opt for dresses, skirts with blouses, pantsuits, or other dressy outfits.
- Aim to impress with your attire.
Formal Attire
- Opt for black-tie outfits.
- Men: suits, ties, and tuxedos.
- Women: cocktail dresses or evening gowns.
- Typically required for 1-3 nights, depending on the ship’s schedule.
Formal Nights on Different Cruise Durations
- 3/4/5-night cruises: Usually Day 2.
- 6-night cruises: Typically, Days 2 and 6.
- Western itineraries: Days 2 and 5.
- Eastern itineraries: Days 2 and 6.
Venue Dress Code
- No bare feet are allowed in any venue.
- No tank tops during dinner in the Main Dining Area or Specialty Dining venues.
Also Read: How much are gratuities on Royal Caribbean Cruises?
Age Restrictions for Alcohol Consumption
- Enforced on all trips.
- North America and Dubai, United Arab Emirates: Minimum age is 21.
- Europe, South America, Asia, Australia, & New Zealand: Minimum age is 18.
- Private destinations: Minimum age is 21, regardless of departure location.
- Adjustments to the minimum age may occur according to local laws, though this is uncommon.
Also Read: 5 Interesting Reasons to Choose Royal Caribbean
Alcohol Policy
Prohibited Items
- No beer or hard liquor is allowed onboard for consumption or any other purpose.
- Alcohol seized during boarding will not be returned.
Inspection and Disposal
- Security may inspect items such as water bottles, soda bottles, mouthwash, and luggage.
- Any alcohol discovered will be discarded.
Alcohol Policy Violation
- Violations include excessive drinking, providing alcohol to minors, irresponsible behavior, or concealing alcoholic items.
- Violations may lead to removal from the ship or being denied boarding at the guest's expense.
- Alcohol will not be returned to underage guests.
- All guests must comply with TSA regulations regarding the transportation of liquids.
Wine and Champagne Allowance (Boarding Day)
- Guests can bring two (2) 750 ml bottles of personal wine or champagne in their carry-on luggage on the day of boarding.
- Any additional bottles brought onboard or purchased elsewhere will be stored and returned on the last day of the cruise.
Consecutive Cruises
- Guests on consecutive cruises are allowed two (2) 750 ml bottles of wine or champagne per cruise for each stateroom.
- Extra bottles will be stored and distributed (two at a time) on the first day of each subsequent cruise.
- Guests with more than two bottles at the start of the first cruise must present documentation of consecutive sailings to security on the boarding day.
Also Read: How much is the Royal Caribbean Drink Package?
Smoking Policy
Smoking Areas
- Designated outdoor smoking areas for cigarettes, cigars, e-cigarettes, and pipes.
- Areas are marked with signs and equipped with ashtrays.
- Smoking is prohibited near food areas, children's zones, and pools, except in Central Park and Boardwalk on Oasis-class ships.
Casino Smoking
- Specific zones in Casino Royale are designated for smoking.
- All casinos on ships from China and Hong Kong allow smoking.
- Smoking is prohibited in casinos on ships from Australia and the United Kingdom.
Interior Spaces
- All indoor public spaces, including dining areas, theaters, bars, lounges, and hallways, are smoke-free.
Stateroom Policy
- No smoking inside staterooms or on balconies.
- Violations incur a $250 cleaning fee and may lead to further actions under the Guest Conduct Policy.
Tobacco Disposal and Usage
- Proper disposal of tobacco products is required; throwing them overboard is prohibited.
- Cigar & pipe smoking is permitted only in designated outdoor areas and Cigar Bars.
- Tobacco use is restricted to guests aged 18 and over.
E-cigarettes
- The use of e-cigarettes is allowed only in designated smoking areas.
Compliance and Inquiry
- Guests are encouraged to comply with the smoking policy for a pleasant cruise experience.
- Information about smoking areas can be obtained from Guest Services.
Policy Update
- The smoking policy was last updated in September 2013.
- It is effective for all ships departing from January 1, 2014, onwards.
Wi-Fi & Internet Access
Connectivity Options Onboard
- VOOM Wireless Internet Access (Wi-Fi): Passengers must have a Wi-Fi-capable device to access the internet.
- Wired Internet Stations (iCafes): These are available on all ships, though their specific locations differ from ship to ship.
VOOM Internet is available on all ships at varying costs. To connect, select "royal Wi-Fi" on your device, open a web browser, and follow the provided login instructions.
For details regarding onboard credit due to Royal Caribbean cruise suspensions, visit cruisebooking.com.
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