The following are some useful Information you need to know about the Star Princess:
Environmental Policy
Star Princess is committed to protecting the environment by following strict sustainability practices:
Waste Management:
- All wastewater is carefully treated and managed.
- General waste is processed onboard to reduce volume before offloading ashore.
- Recycling efforts are prioritized whenever possible.
Air Emissions Reduction:
- Fuel efficiency measures are in place to lower emissions.
- Special hull coatings reduce drag and increase fuel efficiency.
- Energy-saving low-energy lamps are used throughout the ship.
- Waste heat is recirculated to minimize energy consumption.
- Air conditioning systems are optimized for greater efficiency.
- The crew continually explores new technologies to preserve the environment.
Smoking Policy
- Smoking, including e-cigarettes, is not allowed in staterooms, balconies, or indoor public areas.
- Designated smoking areas are available on open decks.
Exception:
- Star Princess offers a Cigar Lounge exclusively for cigar and pipe smokers to ensure comfort for all guests.
Alcohol Policy
- Duty-free alcohol can be purchased onboard and will be delivered to staterooms on the final day of the cruise.
- Guests may bring one 750ml bottle of wine or champagne per person for special occasions. A corkage fee applies if consumed in a restaurant or bar.
Age Restrictions:
- Guests under 18 years cannot purchase or consume alcohol onboard.
- In U.S. waters, the legal drinking age is 21 years.
Emergency Drills and Safety
Safety is a top priority on Star Princess. Mandatory emergency drills are held before the ship departs, as required by international maritime law.
Safety Guidelines:
- Emergency instructions and assembly station routes are provided in a folder inside every stateroom.
- Life jackets are available in each stateroom, with children’s life jackets accessible from the room steward.
- Guests are encouraged to review safety procedures upon arrival.
Language
- English is the official language used for announcements, printed materials, and onboard communication.
Assistance is also available in:
Express Check-Out
Enjoy a quick and easy check-out process:
For Credit Card Holders:
- If you provide your credit card information at check-in, there’s no need to visit the Guest Services Desk for final payment. Your bill will be sent to your stateroom before disembarkation.
For Cash Payments:
- Guests paying with cash need to leave a deposit at the start of the voyage and settle their accounts before leaving the ship.
World Voyages:
- On long voyages, accounts are settled at the end of each segment or sector of the cruise.
VAT on Purchases and Services
Spanish IVA (VAT)
A 10% VAT applies to:
- Bar charges
- Select dining cover charges
- Room service while in Spanish waters
VAT is included in the displayed prices and will be itemized separately on your receipt.
European VAT
VAT applies during certain voyages that remain within the EU without calling at a non-EU port.
VAT is charged on purchases from:
- Onboard shops
- Photo Gallery
- Spa products (but not on treatments or services)
Liquor and tobacco products cannot be purchased for home use during VAT periods.
VAT Calculation:
- Prices shown onboard exclude VAT, which will be added at checkout and detailed on receipts.
- VAT periods specific to Germany, Spain, or the UK will be announced via the daily ship newsletter.
Star Princess provides clear policies to ensure a safe, enjoyable, and environmentally conscious journey for all guests. With straightforward guidelines for smoking, alcohol, payments, and VAT charges, you’ll have everything you need for a smooth cruise experience.
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