The following are some useful Information you need to know about the MSC Splendida:
Watch the video to learn more:
Insurance
- It is recommended for all travelers to secure travel and medical insurance for a hassle-free journey.
- Verify that the insurance policy includes protection for cancellations, interruptions, repatriation costs, medical assistance, and related expenses.
- Additionally, ensure the policy offers coverage for hospital stays.
- Failure to obtain insurance could lead to passengers facing additional expenses not covered by the Cruise Company.
- For further details, please reach out to us via email at support@cruisebooking.com or by calling +1 (866) 622-3344.
Cruise Embarkation
- Commence boarding at the designated time indicated on your cruise ticket.
- Conclude check-in no later than 2 hours prior to the scheduled departure time of the ship from any embarkation port.
- Prior to arrival at the port, verify the accuracy of your personal information provided in the embarkation form accompanying your e-ticket.
- Ensure the precision of all personal details provided in the embarkation form.
- To gain access to the ship, you are required to present the completed embarkation form.
Hotel Service Charge
- Throughout your cruise, the staff delivers outstanding service across the entirety of the ship.
- An adept team operates behind the scenes to ensure an impeccable onboard experience.
- Commencing April 1, 2021, a compulsory Hotel Service Charge will be integrated into the overall price for all new reservations for departures from Winter 2021-22 onwards.
- This fee does not affect children under two years old at the time of cruise departure and is computed on a per person per day basis.
The revised rates for the automatic Hotel Service Charge are outlined below:
- Effective October 2, 2023, bookings for Caribbean and North American cruises confirmed before this date will remain unchanged.
- Reservations for cruises bound for China, the Republic of Korea, and Japan, with departure dates from March 12, 2024, onward, will remain unaffected if confirmed prior to this announcement, commencing October 19, 2023.
Luggage
Bagexpress: Luggage Delivery Service from Home to Cabin and Back
- Convenient Port Entry and Exit: Enjoy hassle-free port entry and exit by leaving your luggage worries behind.
- Seamless Relaxation Extension: You can extend your relaxation journey from home to a cruise ship without the hassle of managing your luggage.
- Luggage Service Reservation: Take advantage of MSC's exclusive partnership with Bagexpress to book your luggage delivery service.
- Direct Home-to-Cabin Luggage Delivery: Experience the convenience of having your luggage transported directly from your home to your cabin and back.
Check-in Luggage Allowance:
- Maximum of two suitcases per person.
- Each suitcase must be at most 90x75x43 cm in size and 23 kg in weight.
Hand Luggage Allowance:
- Maximum of two hand luggage items per person.
- Each item must be at most 56x45x25 cm in size and 23 kg in weight.
Additional Travel Information:
- Passengers traveling to the departure port by air should check baggage restrictions with their CruiseLine, as these may vary from MSC Cruises' guidelines.
Embarkation Day Instructions:
- Luggage delivery to cabins will take place from late afternoon to early evening.
- On embarkation day, pack essentials such as evening attire, medications, and travel documents in your carry-on bag.
Cabin Luggage Maximums:
- Maximum weight allowed per cabin: 100 kg.
- Maximum number of items allowed per cabin: 8, shared among all passengers.
Excess Luggage:
- Check-in will only accept luggage within the allowed limit.
- Guests with excess luggage should contact MSC Cruises or their travel agents when booking for separate shipping options, which may involve additional fees.
Travel Essentials:
- Travel documents, including passport.
- Personal identification papers.
Valuables:
- Money
- Jewelry and other valuable items
Electronic Devices:
- This contains laptops, tablets, smartphones, and other such gadgets.
Health and Comfort Items:
- Medicines
- Nappies (if needed)
- Any other necessary items for immediate use
Luggage Delivery on Embarkation Day:
- Your luggage will be dispatched directly to your cabin.
- Expected delivery time: Late afternoon to early evening.
Recommendations for Carry-On Bag:
- Ensure you have essential items for both day and evening.
On Board Payment
Cruise Card Overview:
- Purpose: Eliminates the necessity of carrying cash or credit cards while onboard.
- Collection: Provided in your cabin upon embarkation.
Activation Process:
- Activation Requirement: Register a credit/debit/prepaid card at a Cruise Card Activation Point.
- When to Activate: Available from embarkation until 11:00 pm the following day.
- Locations: Activation Points are conveniently distributed around the ship.
- Process Features: Easy, quick, and secure card registration, with PIN entry included.
Alternative to Card Registration:
- Cash Deposit Option: Offered at the Reception – Guest Service Desk.
Travel Documents & Visas
- The Guest is fully responsible for identifying and acquiring all essential travel documents required for the entire cruise vacation.
- Guests must have these documents readily accessible as and when necessary.
- Prior to boarding the ship and entering each country visited during the cruise, guests are advised to verify their documentation with cruisebooking.com or relevant government entities such as embassies or consulates.
- Only Guests possessing appropriate travel documentation will be permitted to board the ship.
- Travel restrictions may vary depending on the Guest's citizenship in each destination country.
- Refunds will only be issued to individuals who present the correct documentation.
What to Wear on a MSC Cruises
Daytime Attire:
- Daytime attire recommendation: Casual wear is suggested.
- Shorts and T-shirts are permitted.
Evening Wear:
- Recommended attire includes collared shirts, ideal pants or shorts, skirts, and dresses.
- For cooler nights and air-conditioned areas on the ship, it is advisable to bring a coat and a light jacket or sweater.
Gala Night:
- Gala Night attire: Dress to impress!
- Options range from Tuxedo and Suit with a tie to an Evening gown and Cocktail dress or even your best jeans paired with a polo shirt.
- Select attire that mirrors your elegance.
- Mandatory accessory: Your smile.
Theme parties:
- Daytime and evening Theme Parties are held aboard.
- Sunshine Party: Wear vibrant, cheerful attire.
- White Party: Dress in predominantly white attire.
Dress Code Regulations:
- Onboard staff strictly enforce dress code regulations, including those specified by restaurant hosts and management.
- Swimwear is prohibited in all formal dining venues, regardless of having a meal.
- Evening Wear or Gala Night in the Main Dining Rooms, Specialty Restaurants, or MSC Yacht Club does not permit shorts, flip-flops, or tank tops.
- T-shirts are not allowed on Gala Night.
- Guests are required to adhere to dress code regulations posted outside buffet areas.
Sport lovers:
- Gym shoes and tracksuit: Essential for sports enthusiasts.
- Utilize state-of-the-art gym facilities: Requires gym shoes and a tracksuit.
- Participation in yoga and dance classes (if offered): Vital with gym shoes and a tracksuit.
- Meets the needs of active individuals: Gym shoes and tracksuits are indispensable.
Northern Europe Cruises:
- For cruises to Svalbard islands and Polar regions, ensure you have appropriate polar clothing.
Shore Excursions:
- Shore excursions might involve stops at religious sites.
- Wear suitable clothing for these excursions.
- Attire should ensure coverage of knees and shoulders.
Parking & Transfers cost on MSC Cruises
Cruise Parking Options:
- You can reserve your cruise online through your personal area on the cruise booking website, or you can contact us for reservations via phone at +1 (866) 622-334 or email at info@cruisebooking.com.
- Upon arrival for departure, conveniently park your vehicle, embark on the cruise, and immerse yourself in an enjoyable experience.
Fly & Cruise:
- Fly & Cruise guarantees a seamless beginning to your cruise experience.
- Comprehensive support is available for any delays or issues encountered during the outbound journey.
ParkinGO:
- MSC customers receive a 5% discount on ParkinGO web rates.
- This discount extends to ParkinGO accessory services as well.
- The offer applies to 35 parking facilities situated near major European airports.
- The discount is used for the dynamic price list.
SEA Parking Milano:
- Official airport parking in Milan: ViaMilano Parking.
- Convenient and easily accessible.
- Located inside the airport.
- Optimal pricing and guaranteed slot by booking 21 days in advance.
- Special discounts are offered to MSC customers at Milan Malpensa and Milan Linate.
- Contact center available for additional inquiries.
Laundry
- Universally adored, freshly laundered clothes.
- Convenient same-day laundry service.
- Enhance post-holiday relaxation: return home to clean, easily storable clothing.
- Laundry packages are accessible at any time during the cruise, even on the final day.
- Selection of different Laundry Service Packages.
- The flat fee enables unlimited service usage for all cabin occupants.
- Service accommodates up to 20 items per cabin per cruise.
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